Refund Policy

Every Cache Studios piece is created with care. Because many items are made to order or produced in limited quantities, we handle refunds and returns as follows:

 

All sales on grillz, custom pieces, and made-to-order items are final. These are produced specifically for you and can’t be resold or restocked.

 

For in-stock apparel and collectibles, returns are accepted within [7] days of delivery if the item is unworn, unused, and in original condition with tags attached. To start a return, email sl0gz@cachestu.com with your order number and reason. Customers are responsible for return shipping costs, and original shipping fees are non-refundable.

 

We do not offer refunds for buyer’s remorse on final-sale items, incorrect sizing (please check sizing before ordering), or items damaged through normal wear.

 

If your item arrives damaged or you received the wrong product, contact us within [3] days of delivery with photos and we’ll make it right with a replacement or refund.

 

Approved refunds are processed to your original payment method within [5–10] business days